1. Shipping Methods & Delivery Timeframes
We offer the following delivery options to suit your needs:
- Standard Shipping – Delivered within 5–7 business days.
- Expedited Shipping – Delivered within 2–3 business days.
- Local Pickup – Available in select cities. You’ll be notified once your order is ready for collection.
(Customize timeframes and fees according to your actual operations.)
2. Shipping Rates
Shipping is calculated automatically at checkout based on:
- Your location (Shipping Zone)
- The total weight or dimensions of your order
- Shipping method selected
Free shipping may be available for orders exceeding a specified amount (e.g., ₹2,000) or during promotional periods.
3. Shipping Zones
We organize shipping by region to offer accurate delivery options:
- Domestic (Within India): Standard and Expedited Shipping available.
- International: Available for select countries; customs duties, taxes, and delays may apply.
(Adjust based on actual zones you serve.)
4. Shipping Classes & Special Items
Some items require special handling due to size, weight, or fragility. We assign them to specific Shipping Classes that may incur separate charges:
- Bulky Items: e.g., furniture – may incur additional fees.
- Fragile Items: e.g., glassware – requires careful packaging.
- Lightweight Items: e.g., accessories – typically lower shipping cost.
5. Real-Time Shipping Rates
For accurate, up-to-date shipping charges, we may leverage real-time shipping rate integrations (e.g., FedEx, UPS) to reflect current carrier pricing.
6. Processing & Handling
Orders are usually processed within 1–2 business days after payment confirmation. Processing may take longer during weekends or holidays.
7. International Shipping & Customs
International orders may be subject to import duties and customs taxes, which are the buyer’s responsibility. We declare accurate customs values on all shipments to facilitate smooth border clearance.
8. Tracking Your Order
You will receive a shipping confirmation email containing tracking details once your order ships. Use this to monitor delivery status in real time.
9. Missing or Delayed Delivery
If your order hasn’t arrived within the expected timeframe:
- Check the tracking link first.
- Contact us at rmze.cs@gmail.com
10. Customer Responsibilities
To avoid delivery issues, please ensure:
- Your shipping address is complete and accurate.
- You are available to receive the package or have provided clear delivery instructions.
11. Policy Display & Accessibility
To ensure transparency, we recommend linking this Shipping Policy in your website footer, on the Checkout page, product pages, and FAQs section.
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