Have a question? Need assistance with a product or order? We’re here to help.

At Rmze, we’re committed to providing excellent customer service. Whether you’re looking for more information about our musical instruments, need support with a recent purchase, or simply want expert advice—we’d love to hear from you.

General Inquiries

For general questions about our products, store policies, or services:
Email: rmze.cs@gmail.com
Response time: Within 1–2 business days

Order Support

Have a question about your order, delivery status, or a return?
Please include your order number for faster service.
Email: rmze.cs@gmail.com

Product Advice

Not sure which instrument is right for you?
Our team is happy to guide you based on your experience level, budget, and musical interests.
Email: rmze.cs@gmail.com
Or call us at: +918630062001

Business Inquiries

For wholesale opportunities, partnerships, or media inquiries:
Email: rmze.ft@gmail.com

Customer Service Hours

Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Returns or Exchanges

Please visit our Return & Refund Policy for detailed instructions before sending any item back.

Thank you for choosing Rmze — your trusted source for quality musical instruments.